iLoss

The unthinkable has happened… Your favorite Apple fanatic has lost his iPhone. It still amazes me how this occurred, and I’m not at all sure what I’m going to do about it.

I was right outside my building at the time, across the street (a narrow one-way street, mind you) trying to coax the dog into peeing on a tree. I got a txt msg asking if I was dead (as I’d been out there a long time) and crankily texted back that the dog was about to be. Put the iPhone in my coat pocket, gave up on the dog, trudged across the street through the snow, went inside the building, and got in the elevator.

In the elevator I discovered that my iPhone wasn’t in my pocket. But in the time it took me to go immediately back downstairs, the phone had vanished.

Right away I tried the “Find My iPhone” service and it showed that the device was off. So either some enterprising person happened to stumble across the dropped iPhone within two minutes of it falling out of my coat pocket and cleverly shut it off to avoid tracking, or it fell and shut itself off when it was damaged and/or too cold to operate.

It’s been on “Lost” mode ever since and hasn’t been turned back on, or at least hasn’t been turned back on where there is cellular or Wi-Fi service. (It would have notified me by email automatically if the iPhone had connected to an Internet source of any kind.) And it’s password locked anyway, so it’s not going to be accessible regardless.

I spent three hours digging around in the snow hoping to find it. Alas, no such luck. I’ve thus far resisted replacing it — or activating the cellular service on the backup older iPhone that Sal brilliantly kept and thoughtfully lent me — because I’m hoping it will miraculously reappear and be returned to me. (Even if it’s damaged, with the AppleCare+ that I bought, replacing a damaged one will only cost $50.)

It’s been more than 24 hours and the snow has mostly melted, so honestly I think that if it was going to be found, it probably would have been by now. (Does the crime investigation mantra of “the first 24 hours are the only 24 hours” apply to the crime of stupidly dropping your iPhone without noticing?) I’m traveling for work this week, but when I get home I think I’m going to have to make a decision about what to do from here.

At this point I’m thinking of going to AT&T with a bit of a carrot-and-stick approach. I could point out that I’ve been a loyal AT&T customer for more than ten years, that I’ve bought a new iPhone from them every single year and renewed my contract like clockwork (even when, like this past year, I had to pay full retail price!). I can essentially beg for mercy since I’ve been with them so long… And if necessary, I can point out that it’d be much cheaper for me to drop AT&T, pay the cancellation fee, and go get a new iPhone 5 at a discount through a new contract with Verizon instead.

Or I could just suck it up and continue using this iPhone 4 (two models ago) for a year until the NEXT iPhone model comes out.

Okay readers… Your turn. Thoughts?

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One Response to iLoss

  1. Joanne says:

    Kevin, so sorry for your loss. Try the loyalty thing. It worked for me with T-mobile but lets face it, they need the business. Not to mention I told them i’d drop them like a hot rock if they didn’t fix the problem at hand (a credit of $200 was put on my bill and a brand new Samsung 3G thrown into the mix showed me they wanted to keep my business and shut me up). It worked. Did you have insurance on your phone? If so maybe loss/theft is covered. I’ll keep my fingers crossed. Miss you.

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