DashPass has proved to be quite popular among customers whose food delivery fees exceed $9.99 per month.
However, the benefits accruing from being a dasher only come into play for those living near eligible restaurants.
Those who don’t should think of how to cancel DashPass.
DashPass is a DoorDash monthly subscription service – it costs $0 delivery fee for each order that’s above $12.
Currently, it’s available only in the United States and Canada though not everywhere in these two North American nations.
Since it’s a subscription service, you’re free to cancel it at any time.
Before learning the actual process, you should first know the reasons that would justify cancelation.
With your reasons in place, you’re now ready to learn how to cancel this subscription service from DoorDash.
Reasons for Canceling DashPass a Subscription
First, though, it would be great to look at the reasons that could justify canceling the subscription.
Mostly, such a decision depends on proximity to eligible restaurants. Not all restaurants are eligible for the DashPass subscription or service.
Secondly, you might have moved or planning to relocate to a different location.
In such instances, it’s only logical to cancel your DashPass subscription. This becomes more urgent your new location has no eligible restaurant.
Alternatively, it would also make sense for you to end subscription if your monthly delivery fee is below $9.99.
Furthermore, your decision would be justified if you know of one or more ways of receiving free delivery.
You could also consider unsubscribing if you don’t see any benefit.
Each order has to meet a specific requirement to qualify for delivery through the DashPass service.
If you believe that many of your orders won’t qualify, you’d be right to cancel the subscription.
How to Cancel DashPass Subscriptions
Regardless of your reasons, you should learn how to cancel DashPass subscription.
DoorDash offers you that chance. Several options are open to you here.
These include canceling through the app, desktop computer, phone call, or by emailing customer service.
Let’s examine each one.
1. Cancel Using the App
This would be a beautiful option for anyone who has installed the DashPass app on smartphone.
It’s compatible with both iOS and Android devices.
The procedure to follow is quite straightforward and includes:
- Using the app to log in to your DoorDash account
- Clicking “Manage DashPass” on the Account tab
- Selection the option marked “End Subscription”
2. Cancel Using a Desktop Computer
If the app doesn’t excite you, a desktop computer should do the trick.
Here, you would need stable Internet connectivity to visit https://www.doordash.com.
To cancel your subscription through the desktop computer, simply follow these steps:
- Log in to your account at www.doordash.com from your preferred web browser
- Click on the menu icon, which is at the top left corner
- Select the option labeled “DashPass”
- Click the button marked “End Subscription”
- Confirm your selection on the next page
3. Cancel Using a Phone Call
The app and desktop solutions don’t appeal to you?
In that case, you might love canceling your subscription via a phone call.
This old-fashioned solution is perfect for many reasons.
For example, it’s as direct as dialing (855) 973-1040.
Once the phone rings, ask to speak to a representative of the company.
When the representative picks up the call, don’t hesitate to put your request across.
The representative has the permission from the company to unsubscribe you right on the spot.
4. Cancel by Emailing Customer Support
Email is another powerful alternative to anyone who doesn’t fancy any of the options offered above. We also recommend it.
For this to work, you would need to address the email to the DoorDash customer support using the official DoorDash email address.
Below are a few things worth noting when sending an email.
- Address is to [email protected].
- Write all the details of your account on the body of the email to confirm your identity.
Frequently Asked Questions
When cancelling DashPass, you might run into some questions.
Below you can find answers to the issues you may run into in the process of closing down your account.
Remember that DashPass offers you a world of benefits as long as your orders from eligible restaurants exceed $9.99.
If that’s not the case, you should start learning how to cancel DashPass, as it wouldn’t be worth the hassle.
Additionally, you can unsubscribe from the app (on iOS or Android devices) or the website (via your desktop computer).
You could also do so via a phone call or by emailing customer support.
Therefore, use any of these steps today to unsubscribe if you deem the service unbeneficial.